shipping / refund info
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SHIPPING:
- please allow up to a week for me to process your order!
- shipping time varies depending on where you are located, however the average wait in the U.S. is 3-5 days. International orders can take a month or longer.
- t-shirts may take 2-3 weeks before shipped.
- after a package is sent to the post office it is out of my control, i am not responsible for any lost or damaged packages
REFUNDING:
- I accept order cancellations as long as order hasn't already shipped
- Refunds are offered if a piece breaks and I am not able to fix it, however trying to fix it will always be my first choice.
- please understand all original art is handmade before placing order! some pieces may have imperfections such as bubbles.
- if a product breaks on/after arrival, please send me an email at flosplaneta@gmail.com with details and photos regarding the break!